Service Terms
Effective Date: June 2019
Welcome to Mega Handles. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Mega Handles, you agree to these Terms. Please read them carefully.
1. Our Role
Mega Handles provides premium door hardware and accessories—designed with intention, crafted with care, and delivered with clarity. From modern levers to concealed catches, our products are built to elevate the everyday experience of home design.
2. Orders & Fulfillment
We strive to ship every order with precision and speed. Most in-stock items ship within 1–3 business days. Once your order is processed, you’ll receive a confirmation email with tracking information.
Custom or out-of-stock items may require longer lead times. We’ll always keep you informed.
3. Pricing & Payments
All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors at any time. Accepted payment methods include all major credit cards, ACH, and select financing platforms.
Discounts and promotional offers are applied at checkout and may not be combined unless explicitly stated.
4. Returns & Exchanges
We want you to love what you ordered. If something’s off, contact us within 30 days of delivery to request a return or exchange. Items must be unused, in original packaging, and in resalable condition.
Custom orders and bulk purchases may be subject to different return policies. Please reach out to our support team for details.
5. Product Warranty
Every product is crafted to meet high performance standards. If your hardware isn’t functioning as promised due to a manufacturing issue, we’ll make it right. Reach out—our support is human, and we stand by our quality.
6. Intellectual Property
All content on this site—including images, product designs, logos, and copy—is the property of Mega Handles and may not be reproduced without permission.
7. Use of Site
You agree to use this site lawfully, respectfully, and without violating the rights of others. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
8. Privacy
We respect your privacy and handle your information with care. For full details, see our Privacy Policy.
9. Limitation of Liability
To the maximum extent permitted by law, Mega Handles shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
10. Contact Us
Questions? Need help with an order? Email us at support@megahandles.com or call 1-855-203-7184. We’re here to help—real people, real solutions.
Let your project make a statement. And let every entrance be a grand one.